Refund policy
▪ Merchandise in perfect sellable condition with original receipt, original packaging, and original tags may be exchanged or returned for a store credit within 30 days from the original purchase date or date of online receipt.
Return Policy
▪ In store returns can be made at the Layr Official flagship location.
▪ Online returns must be sent back in original packaging, original invoice/receipt, and original tags attached.
Kindly mail your returns to:
Layr Official Suite 1475
26300 Cedar Rd
Beachwood, OH 44122
▪ Online returns will be inspected, and an approval email will be generated prior to issuing a store credit.
▪ If you are returning an item by mail with a value over $75, please consider using a trackable shipping service or purchase shipping insurance. Layr Official does not guarantee that we will receive your returned item.
▪ Layr Official does not offer complimentary return shipping.
Non-Returnable Items
▪ Gift cards
▪ All special release items are considered final sale and are not eligible for returns, refunds, or exchanges.
▪ Ski Masks cannot be returned or exchanged for sanitary reasons.
Exchange Policy
▪ We will only consider exchanges for size, damages, defects, or if the wrong product(s) were shipped to you by mistake.
▪ Exchanges can be made at the Layr Official flagship location.